MotzaBox: Terms and Conditions of Use

1. About the Website

  • (a) Welcome to www.motzabox.com (Website). The Website provides an online Marketplace online for users to donate the proceeds of sales of goods through an online marketplace (Services).
  • (b) The Website is operated by Motzabox Pty Ltd (ACN 666 725 748) (Motzabox). Access to and use of the Website, the marketplace, or any of its associated Products or Services, is provided by Motzabox.
  • (c) Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
  • (d) Motzabox reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Motzabox updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend we keep a copy of the Terms for your records.
  • (e) Charitable fundraising activities in Queensland are regulated by the Office of Fair Trading (OFT). The OFT administers the laws that govern fundraising across the state – the Collections Act 1966 (QLD) and Collections Regulation 2008 (QLD).

2. Acceptance of the Terms

(a) You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to 'accept' or 'agree' to the Terms where this option is made available to you by Motzabox in the user interface.

(b) By accessing or using our software, you agree to comply with these Terms and Conditions, including the End User License Agreement (EULA) outlined below. The EULA governs your use of the licensed software, setting forth your rights and responsibilities.

3. Subscription to use the Services

  • (a) In order to access the Services, you must first purchase a subscription through the Website (Subscription) and pay the applicable fee for the selected Subscription (Subscription Fee).
  • (b) In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.
  • (c) Once you have purchased the Subscription, you will then be required to register for an account through the Website before you can access the Services (Account).
  • (d) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
    • (i) Email address;
    • (ii) Preferred username;
    • (iii) Mailing address;
    • (iv) Telephone number;
    • (v) Password;
    • (vi) ACNC Charity Registration Number;
    • (vii) ABN/ACN; and/or
    • (viii) Managing Director name.
  • (e) You warrant that any information you give to Motzabox in the course of completing the registration process will always be accurate, correct and up to date.
  • (f) Once you have completed the registration process, you will be a registered member of the Website (Member) and agree to be bound by the Terms.
  • (g) As a Member you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (Subscription Period).
  • (h) You may not use the Services and may not accept the Terms if:
    • (i) you are not of legal age to form a binding contract with Motzabox; or
    • (ii) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

4. Your obligations as a Member

4.1. As a Member, you agree to comply with the following:

  • (i) you will use the Services only for purposes that are permitted by:
    • (A) the Terms; and
    • (B) the End User License Agreement (EULA) and
    • (C) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
    • (D) for the purposes of selling goods on the Motzabox Marketplace, you are considered a Selling Member (“Selling Member”);
    • (E) if you are buying goods on the Motzabox Marketplace, you are considered a Buying Member (“Buying Member”); and
    • (F) at all times, you can be both a Selling Member and a Buying Member;
  • (ii) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
  • (iii) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Motzabox of any unauthorised use of your password or email address or any breach of security of which you have become aware;
  • (iv) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Motzabox providing the Services;
  • (v) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Motzabox;
  • (vi) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
  • (vii) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services.
  • (viii) you agree that appropriate legal action will be taken by Motzabox for any illegal or unauthorised use of the Website; and
  • (ix) you acknowledge and agree that any automated use of the Website or its Services is prohibited.

5. How it works

5.1. As a Member, you agree to comply with the following:

  • (i) Selling Members identify goods/items for donation to a charity/not-for-profit/cause, posts them to the Marketplace with a specified price (“Goods Payment”);
  • (ii) Selling Member selects the charity/not-for-profit/cause to receive proceeds, posting the ad on the Marketplace Marketplace for public browsing;
  • (iii) Buying Member can "Buy Now" or make an offer; upon commitment or offer acceptance, they provide payment details;
  • (iv) Upon Goods Payment, funds undergo pre-authorization and transfer is pending until item pickup or transaction completion;
  • (v) Following Goods Payment, the Buying Member receives the pick-up address, coordinating with the seller for an agreed-upon date and time;
  • (vi) Upon item collection, the Selling Member notifies Motzabox by clicking the "Picked Up" button.
  • (vii) Both Buying Members and Selling members agree that no delivery offered at the time these terms and conditions were prepared but future delivery options may become available.
  • (viii) Funds are released after 7 days or sooner if the item is picked up within 7 days and the Selling Party notifies Motzabox of the pick-up.

6. Payment

  • (a) Where the option is given to you, you may make payment of the Subscription Fee by way of electronic funds transfer (EFT) into our nominated bank account.
  • (b) All payments made in the course of your use of the Services are made by Motzabox retaining 20% of the donations collected on behalf of your nominated Charity Organisation.
  • (c) In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the by Motzabox retaining 20% of the donations collected on behalf of your Charity Organisation.
  • (d) You agree and acknowledge that the donation is subject to the Charity Organisation terms and conditions, which can be found on their website. It's important to note that we do not exert control over the terms and conditions established by the Charity Organization.
  • (e) You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.
  • (f) You agree and acknowledge that Motzabox can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription Period.

7. Refund Policy

Motzabox will only provide you with a refund of the Subscription Fee in the event they are unable to continue to provide the Services or if the manager of Motzabox makes a decision, in its absolute discretion, that it is reasonable to do so under the circumstances. Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (Refund).

8. Refund Policy

  • (a) The Website, the Services and all of the related products of Motzabox are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design.
  • (b) You acknowledge and agree that all intellectual property rights associated with the content you upload, post, or share on the Marketplace, including but not limited to product listings, images, and descriptions ("User Content"), remain with you or the respective intellectual property owner.
  • (c) By posting User Content on the Marketplace, you grant Motzabox a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform the User Content solely for the purposes of operating and promoting the Marketplace and facilitating transactions. This license is granted for the duration your User Content is made available on the Marketplace and will terminate when you remove or delete your User Content from the Marketplace. (d) You agree that the Marketplace may use aggregated and anonymized data derived from your use of the Marketplace for analytics, research, and promotional purposes, while ensuring the confidentiality of individual user information.
  • (e) Any use of Motzabox's intellectual property, including but not limited to trademarks, logos, and trade names, without explicit permission is strictly prohibited.
  • (f) Motzabox respects the intellectual property rights of charities and third parties. Any charitable organization trademarks or copyrighted materials used in connection with the donation process are the property of their respective owners, and the Marketplace disclaims any ownership or endorsement of such intellectual property.
  • (g) To the extent permitted by law, the elements, interactive features and the concepts of Motzabox are owned by Motzabox and its contributors.
  • (h) All trademarks, service marks and trade names are owned, registered and/or licensed by Motzabox, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:
    • (i) use the Website pursuant to the Terms;
    • (ii) copy and store the Website and the material contained in the Website in your device's cache memory; and
    • (iii) print pages from the Website for your own personal and non-commercial use.
  • (i) Motzabox does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Motzabox.
  • (j) Motzabox retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
    • a. business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
    • b. a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
    • c. a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.
  • (k) You may not, without the prior written permission of Motzabox and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

9. No Endorsement of the charity or charity landing page

  • (a) The presence of a charity on the Motzabox website does not imply an endorsement by Motzabox of the charity, the content and opinions incorporated in the charity's landing page, or the fundraising activity promoted by it.
  • (b) Users are responsible for verifying that they are directing donations to the intended charity and cause. Motzabox accepts no responsibility for charity selection or the use of donations by the charity.

10. Refunds

Refund requests can be made by contacting Motzabox before funds are transferred to the charity. If funds have been forwarded to the charity, the donor should contact the charity directly for refunds.

11. Disbursement of Donated Funds

If Motzabox is unable to disburse donations due to incorrect or insufficient details, efforts will be made to contact the beneficiary. If unsuccessful, Motzabox may refund donors (if possible) or, at its discretion, donate the funds to another charity or retain them.

12. Crowdfunding Pages

Crowdfunding pages are not intended for charities and are not affiliated with Motzabox. Buying and Selling Users should carefully read descriptions and ensure the intended recipient is verified.

13. About Causes Featured on the Motzabox Website

Causes listed on Motzabox have agreements with Motzabox authorizing the collection of donations. Motzabox is not responsible for the activities of any cause. Charities must have the necessary authorization to operate as per local laws.

14. Use of Your Donation

Motzabox does not guarantee the specific use of donations by a cause and shall not be responsible for dissatisfaction with a cause's use of donations. Further dealings after donations are made are solely between the donor and the cause.

15. Privacy

Motzabox takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Motzabox's Privacy Policy, which is available on the Website.

16. General Disclaimer

  • (a) Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded. For the avoidance of doubt:
    • (i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
    • (ii) Motzabox will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
  • (b) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you "as is" and "as available" without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Motzabox make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Motzabox) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
    • (i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
    • (ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
    • (iii) costs incurred as a result of you using the Website, the Services or any of the products of Motzabox; and
    • (iv) the Services or operation in respect to links which are provided for your convenience.

17. Limitation of liability

  • (a) Motzabox's total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
  • (b) You expressly understand and agree that Motzabox, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
  • (c) To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use the software.

18. Termination of Contract

  • (a) The Terms will continue to apply until terminated by either you or by Motzabox as set out below.
  • (b) If you want to terminate the Terms, you may do so by:
    • (i) providing Motzabox with 2 days' notice of your intention to terminate; or
    • (ii) closing your accounts for all of the services which you use, where Motzabox has made this option available to you.

    Your notice should be sent, in writing, to Motzabox via the 'Contact Us' link on our homepage.

  • (c) Motzabox may at any time, terminate the Terms with you if:
    • (i) you have breached any provision of the Terms or intend to breach any provision;
    • (ii) Motzabox is required to do so by law;
    • (iii) the provision of the Services to you by Motzabox is, in the opinion of Motzabox, no longer commercially viable.
  • (d) Subject to local applicable laws, Motzabox reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Motzabox's name or reputation or violates the rights of those of another party.
  • (e) This license is effective until terminated. Your rights under this Agreement will automatically terminate without notice if you fail to comply with any terms. Upon termination, you must cease all use of the software and delete all copies.

19. Indemnity

You agree to indemnify Motzabox, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

  • (i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content; and/or
  • (ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
  • (iii) any breach of the Terms.

20. Dispute Resolution

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

21. Venue and Jurisdiction

The Services offered by Motzabox is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

22. Governing Law

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

  • (a) A party to the Terms claiming a dispute (Dispute) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute (Notice).
  • (b) On receipt of notice by the other party, the parties to the Terms must:
    • (i) Within 21 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
    • (ii) If for any reason whatsoever, 21 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee;
    • (iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
    • (iv) The mediation will be held in Brisbane, Australia.
  • (c) Confidential

    All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.

  • (d) Termination of Mediation

    If 30 days have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so. The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

    This EULA shall be governed by and construed in accordance with the laws of Australia.

23. Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

24. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Last Updated: 24 August 2025

1. Contractual Relationship & Acceptance of Terms

This Terms and Conditions agreement (the "Agreement") is a legally binding contract between you ("User," "you," or "your") and MotzaBox Pty Ltd (ACN [Insert ACN]) ("Company," "we," "us," or "our"), a corporation registered in Australia.

This Agreement governs your access to and use of the MotzaBox website located at https://motzabox.com, any subdomains thereof, and any associated mobile applications, application programming interfaces, content, functionality, and services (collectively, the "Platform").

By accessing, browsing, registering for an account, or otherwise utilizing the Platform in any manner, you:

  • affirm that you are at least 18 years of age and possess the legal capacity and authority to enter into a binding contract;
  • acknowledge that you have read, comprehended, and understood all provisions of this Agreement; and
  • irrevocably and unconditionally accept and agree to be bound by all terms, conditions, obligations, representations, and warranties contained herein, which incorporate by reference our Privacy Policy and any other referenced policies or guidelines.

IF YOU DO NOT UNCONDITIONALLY ACCEPT ALL TERMS AND CONDITIONS OF THIS AGREEMENT IN THEIR ENTIRETY, YOU ARE EXPRESSLY PROHIBITED FROM USING THE PLATFORM AND MUST DISCONTINUE USE IMMEDIATELY. YOUR CONTINUED USE OF THE PLATFORM FOLLOWING THE POSTING OF ANY REVISIONS TO THIS AGREEMENT WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH REVISIONS.

2. Definitions and Interpretation

  • "Buyer" means a User who successfully purchases an Item from a Seller through the Platform's transactional framework.
  • "Seller" means a User who creates and publishes a listing to offer an Item for sale via the Platform.
  • "Item" means any good, product, or tangible personal property listed for sale on the Platform.
  • "Listing" means the digital creation by a Seller describing an Item for sale, including but not limited to photographs, descriptions, price, and condition.
  • "Transaction" means the completed agreement for the sale and purchase of an Item between a Buyer and a Seller, facilitated and processed through the Platform’s integrated payment system.
  • "Proceeds" means the gross amount of consideration paid by the Buyer to the Seller for an Item, exclusive of any taxes, duties, or other governmental levies.
  • "Beneficiary" means a charity registered with the Australian Charities and Not-for-profits Commission (ACNC) holding Deductible Gift Recipient (DGR) status, a not-for-profit organisation, or a crowdfunding campaign, in each case that has been vetted, approved, and whitelisted by the Company to receive donations through the Platform.
  • "Donation Election" means the affirmative and irrevocable selection by a Seller during the listing process to designate one hundred percent (100%) of the Proceeds from a potential sale for donation to a selected Beneficiary.
  • "Platform Fee" means the non-refundable service fee retained by the Company for the provision of its Services, calculated as fifteen percent (15%) of the total Proceeds.
  • "Net Donation Proceeds" means the portion of the Proceeds remitted to the Beneficiary, calculated as the Proceeds less the Platform Fee.
  • "Services" means all services provided by the Company via the Platform, including but not limited to venue hosting, payment processing, and donation facilitation.

3. Nature of Service; Platform as Intermediary

3.1. Role of the Company. The Company operates solely as an intermediary technology service provider. We provide an electronic venue and a set of tools that enable Users to connect, communicate, and transact. The Company is not an auctioneer, merchant, carrier, broker, insurer, or agent for any User, whether acting as a Buyer or a Seller. The Company is not a party to the contract of sale formed between the Buyer and Seller. The formation of the sales contract is directly between the Buyer and Seller, who are the sole principals to that agreement.

3.2. No Warranty or Endorsement. The Company does not endorse, warrant, or guarantee the quality, safety, morality, legality, authenticity, or accuracy of any Item listed on the Platform. The Company does not verify the identity of Users, nor does it control or assume any responsibility for the actions or omissions of any User. All transactions, including the arrangement for pickup, are undertaken at the User's own risk.

3.3. Limited Payment Collection Agent. For the sole purpose of facilitating donations, the Seller, by making a Donation Election, hereby appoints the Company as their limited payment collection agent, with the authority to receive the Proceeds from the Buyer, deduct the Platform Fee, and disburse the Net Donation Proceeds to the designated Beneficiary. This appointment is limited strictly to these actions and does not create an agency relationship for any other purpose.

4. User Accounts, Representations, and Warranties

4.1. Account Registration. As a condition to using certain aspects of the Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to promptly update such information to maintain its accuracy and completeness at all times.

4.2. Account Security. You are solely and entirely responsible for maintaining the confidentiality of your account credentials (username and password). You are further solely and entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4.3. User Representations and Warranties. By using the Platform, you represent, warrant, and covenant that:

  • All registration information you submit is truthful, accurate, and complete;
  • You will maintain the accuracy of such information;
  • Your use of the Platform does not violate any applicable law, statute, ordinance, or regulation;
  • You are the rightful owner of any Items you list for sale or have the absolute legal right and authority to sell, transfer, and convey title to such Items; and
  • All Items you list conform to your description and are free from any security interest, lien, encumbrance, or other third-party claim.

5. The Charity Donation Mechanism

5.1. Seller’s Irrevocable Instruction. By making a Donation Election for a listed Item, the Seller hereby irrevocably instructs, authorizes, and appoints the Company as its limited payment collection agent for the sole purpose of: (i) accepting the Proceeds from the Buyer; (ii) deducting the Platform Fee as compensation for Services; and (iii) remitting the Net Donation Proceeds to the nominated Beneficiary. This action constitutes a donation from the Seller to the Beneficiary, which the Company facilitates on the Seller's behalf.

5.2. Acknowledgment of Fee Structure. The Seller expressly acknowledges, agrees, and warrants that they understand the Platform Fee of fifteen percent (15%) of the Proceeds shall be retained by the Company. The Seller further acknowledges that the Beneficiary shall receive the Net Donation Proceeds, constituting eighty-five percent (85%) of the Proceeds, and that this is the entirety of the donation amount.

5.3. Tax Receipts and DGR Status.

  • The Company acts solely as an intermediary and is not the donor. The issuance of any official tax-deductible gift receipt ("DGR Receipt") is the sole responsibility of the Beneficiary, contingent upon its DGR status under the Income Tax Assessment Act 1997 (Cth) and other applicable tax legislation.
  • The Seller may contact the Beneficiary directly to request a DGR Receipt. Any DGR Receipt issued by the Beneficiary, should it be provided, will be for the full amount of the Proceeds (the gross donation amount), as this is the amount donated by the Seller before the deduction of the Company's fee for services.
  • Disclaimer: THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY, REPRESENTATION, OR WARRANTY RELATED TO THE ISSUANCE, NON-ISSUANCE, TIMELINESS, FORM, OR VALIDITY OF ANY DGR RECEIPT. THE COMPANY FURTHER DISCLAIMS ANY RESPONSIBILITY FOR VERIFYING THE ONGOING DGR STATUS OF ANY BENEFICIARY. DONORS ARE ADVISED TO CONFIRM THE DGR STATUS OF A BENEFICIARY INDEPENDENTLY.

6. Transaction Terms, Pickup, and Transfer of Title

6.1. Formation of Contract of Sale. A legally binding contract of sale between a Buyer and Seller is formed on the Platform when the Buyer's offer to purchase an Item is accepted by the Seller via the Platform's designated functionality (e.g., the Seller confirms the sale).

6.2. Payment Processing. The Buyer agrees to pay the full Proceeds through the Platform's designated third-party payment processor. The Buyer authorizes the Company to instruct the payment processor to charge the provided payment method for the total amount due.

6.3. Pickup-Only Policy; Explicit Disclaimer of Shipping.

  • The Platform is designed exclusively for local, in-person exchange. The Company explicitly disavows any and all involvement in the logistics of shipping, delivery, or courier services.
  • All Items are offered on a strict pickup-only basis. The Buyer and Seller are solely responsible for coordinating the time, location, and manner of pickup. The Company recommends that all pickups occur in a safe, public, and well-lit location.
  • Assumption of Risk: The Company shall have no liability for any loss, damage, theft, or injury occurring during, as a result of, or in connection with the pickup process. Users participate in the pickup entirely at their own risk.

6.4. Transfer of Title and Risk. Title to and risk in the Item passes from the Seller to the Buyer only upon the Buyer's physical possession of the Item at the agreed pickup location. The Company's release of funds to the Beneficiary (or to the Seller in a non-donation sale) is contingent upon confirmation from both parties that the pickup has been successfully completed.

6.5. Buyer's Duty to Inspect. The Buyer assumes all risk and responsibility for inspecting the Item thoroughly at the time of pickup to verify its condition, authenticity, and conformity to the Seller's listing description. By taking possession of the Item, the Buyer accepts it in its "as-is" condition at that moment.

7. Returns, Refunds, and Dispute Resolution

7.1. As-Is Sale. All Items are sold on an "as-is," "where-is" basis with all faults. To the fullest extent permitted by law, the Company does not provide and Sellers are deemed to have excluded all statutory, express, and implied warranties, including any warranties of merchantability, satisfactory quality, or fitness for a particular purpose.

7.2. Final Sale. Except as explicitly provided for in Section 7.3 herein, all sales are final. No returns, refunds, exchanges, or credits are permitted for reasons of Buyer's remorse, a simple change of mind, inadvertent purchase, or if the Item does not meet the Buyer's subjective expectations.

7.3. Limited Refund Remedy for Material Non-Conformity.

  • A refund may be issued only if an Item is materially non-conforming with its listing description (e.g., a fundamentally different product, not functional in any way when described as working, or significantly damaged beyond what was disclosed).
  • The Buyer must notify the Seller via the Platform's messaging system and open a formal support ticket with the Company within twenty-four (24) hours of the pickup time, providing clear and convincing photographic or video evidence of the material discrepancy.
  • The Company will, in its sole, absolute, and non-appealable discretion, investigate the claim. The Company may facilitate a refund of the Proceeds if the claim is validated. This investigation and potential remedy is the Buyer's sole and exclusive recourse against the Company for such matters. The Company's decision on any dispute shall be final and binding.

7.4. Release of Funds. For Transactions involving a Donation Election, the Company will release the Net Donation Proceeds to the Beneficiary upon confirmation from both parties of successful pickup, absent a timely and valid dispute raised under Section 7.3. Once funds are released to the Beneficiary, they cannot be recalled.

8. Limitation of Liability; Indemnification

8.1. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE PLATFORM, THE SERVICES, OR ANY TRANSACTION, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL AGGREGATE CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED AUSTRALIAN DOLLARS (AUD $100) OR (B) THE TOTAL AMOUNT OF FEES THE COMPANY HAS COLLECTED FROM YOU (IF ANY) IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8.2. Indemnification. You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including, without limitation, reasonable attorneys' fees) arising out of or relating to:

  • your use of and access to the Platform;
  • your violation of any term of this Agreement;
  • your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right;
  • any claim that your User Content or an Item listed by you caused damage to a third party; or
  • your negligence or wilful misconduct.

9. General Provisions

9.1. Governing Law and Jurisdiction. This Agreement and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia sitting in Sydney.

9.2. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions of this Agreement will remain in full force and effect. The invalid provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable.

9.3. Force Majeure. The Company shall not be liable for any failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including without limitation, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labour, or materials.

9.4. Entire Agreement. This Agreement, together with the Privacy Policy and any other legal notices published by the Company on the Platform, constitutes the entire and exclusive agreement between you and the Company regarding the Platform and supersedes all prior oral or written understandings, agreements, representations, and warranties.

9.5. Amendments. The Company reserves the right, at its sole discretion, to amend, modify, or replace this Agreement at any time. The most current version of the Agreement will be posted on the Platform. It is your responsibility to review the Agreement periodically for changes. Your continued use of the Platform following the posting of any changes to the Agreement constitutes acceptance of those changes.

9.6. Assignment. You may not assign or transfer this Agreement, by operation of law or otherwise, without the Company's prior written consent. Any attempt by you to assign or transfer this Agreement without such consent will be null and void. The Company may freely assign or transfer this Agreement.

9.7. No Waiver.No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and the Company's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

ACKNOWLEDGEMENT OF TERMS

BY ACCESSING, BROWSING, OR USING THE MOTZABOX PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT IN ITS ENTIRETY, UNDERSTAND ITS TERMS, AND AGREE TO BE BOUND BY ALL ITS PROVISIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT CONSTITUTES A LEGALLY BINDING CONTRACT BETWEEN YOU AND MOTZABOX PTY LTD.


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